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Acer notebooks and IP

Our customer bought Acer notebooks and he started to have problem with management server 🙂 Management server has IP address When I checked ARP responses other server using WireShark I found out that there are 10 ARP records for IP address So there were IP conflicts.

WireShark ARP conflict

Customer has IP range and management server has IP Problem is that this stupid Acer Notebooks have same IP address for their ASF and it’s enabled by default.

You can disable/configure ASF using BIOS:

  1. Go to BIOS -> Advanced -> Integrated Peripherals
  2. Set “ASF” to Disabled
  3. Save BIOS settings and restart PC

Have a nice day and don’t buy Acer 😀


  1. PeterP
    March 14th, 2015 at 10:04 | #1

    Ondrej, you wrote: “I found out that there are 10 ARP records for IP address” Did you see 10 ARP records simultaneously on a single server, in its single ARP cache? I find that odd.

  2. March 16th, 2015 at 08:57 | #2

    Hello Peter 🙂 Yes, you are rigth. I used WireShark 🙂

  3. marcelo
    June 4th, 2015 at 04:16 | #3

    We have a number of desktop acer with the same issue but the ASF option is not in the BIOS.
    Really weird.

  4. June 17th, 2015 at 18:27 | #4

    Are you having this problem or not?

  5. Jim
    January 22nd, 2016 at 22:12 | #5

    It’s now called Dash by Acer I think. Disabling it fixed our issues.

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